THERE ARE OPPPORTUNITIES FOR TELESALES AGENTS AT MR PRICE

We’re on the search for a vibrant, well-spoken, and passionate Telesales agent to join the Mobile team, and Insurance/Credit Sales Team.

RESPONSIBILITIES: MR Price Money (Mobile Team)

Efficiently contact prospective customers to present information and explain available products.

Deliver prepared sales talks, reading from a script that describes products, to persuade potential customers to purchase a product.

Explain products and prices, and answer questions from customers.

Update customer’s details and communications on Consolidated Debtor System.

Ensure quality of calls is in line with Service Level Agreements.

Ensure quality, friendly, consistent interaction when dealing with customers.

Respond to and action all customer communication

Accurately updating customers’ personal, employment and contact details to ensure right party and regular contact when collecting on overdue accounts.

RESPONSIBILITIES: Insurance

Contact prospective customers to present information and explain available products.

Delivered prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product.

Tell customers about the products and prices, and answer questions from customers.

Ensure FAIS and FICA standards are adhered to when dealing with customer calls and correspondence.

Update customer details and communication on customer debtor system (CDS).

Ensure quality of calls in line with service level agreements (SLA’s).

Accurately updating customers’ personal, employment and contact details to ensure right party contact.

REQUIREMENTS: MR Price Money (Mobile Team)

Grade 12

6 – 12 months experience in sales environment, Mobile sales experience would be advantage

Knowledge of Mobile products

Excellent communication skills in English (Written & verbal)

Computer literate (MS Word, MS Excel, MS Outlook)

Persuasive

Selling to Customer Needs

Closing Skills

Telephone Skills/etiquete

REQUIREMENTS: Insurance

Grade: 12.

Year Experience in Sales environment.

Specific Knowledge in RE5 + FAIS is advantageous.

Business Understanding of FSB Compliance, Code of Conduct & Relevant Legislation (NCA, POPI, and others).